Keeping track of leads on a spreadsheet? That’s a recipe for lost sales. CRM systems like Salesforce and HubSpot ensure every customer interaction is logged and followed up on. You won’t forget about a lead or miss an opportunity again. It’s all about keeping customers happy and sales moving.
Tools:
Monday
Monday is a project management tool that doubles as a CRM, helping teams manage both tasks and customer data. Its USP is its visual workflows, making it easy to customize and use for both project and customer relationship management.
Less Annoying CRM is built for small businesses and focuses on ease of use, offering simple tools for managing customer interactions. The USP is its minimal setup and intuitive interface, perfect for businesses that need CRM software without the complexity.
Pipedrive is a sales-focused CRM designed to help teams visualize their sales pipeline. The USP is its simplicity and automation features, which help sales teams prioritize deals and manage leads effectively, resulting in higher conversion rates.
Freshsales is a CRM that focuses on automating sales processes, allowing businesses to track leads, manage customer relationships, and close deals faster. The USP is its built-in phone and email integration, streamlining communication with potential clients.
Zoho CRM is an affordable, highly customizable CRM that offers AI-powered sales automation, marketing, and customer support tools. Its USP is its broad range of features at a low price point, making it ideal for growing businesses.
Creatio offers a CRM with powerful automation features for marketing, sales, and service processes. The USP is its ability to automate complex workflows, helping businesses streamline operations and boost customer satisfaction.
HubSpot CRM is a free, comprehensive CRM that offers tools for managing marketing, sales, and customer service. Its USP is the seamless integration across the HubSpot platform, which provides a full suite of tools for growing businesses without extra costs.
Ontraport is an all-in-one CRM and marketing automation platform that focuses on helping entrepreneurs grow their businesses. The USP is its automation engine, which helps manage email marketing, lead tracking, and customer data all in one place.
ClickUp is a productivity tool that includes CRM functionality, allowing businesses to manage both projects and customer data. The USP is its customizable structure, making it suitable for teams that need to manage tasks and relationships in one platform.
Salesforce is one of the most popular CRMs in the world, offering solutions for sales, customer service, marketing, and more. The USP is its scalability and ability to integrate with thousands of apps, making it suitable for businesses of any size.
